Function Terms and Conditions

Function Classification

A function booking refers to any reservation made in a private or shared space at Mary Eats Cake where a minimum number of guests applies and a booking fee is taken to secure the date and time. All function bookings are subject to the Terms & Conditions below.

Booking Fee

A non-refundable room hire fee is required to secure your booking. Your function is not confirmed until this fee has been received. This room hire fee acts as a booking fee and covers administrative costs associated with planning your event. 

Final Numbers and Package Selection


Final guest numbers and package selections are due at least 2 weeks before your event.

Cancellations & Booking Changes

  • If you choose to cancel the event with at least 14 days' notice. You will receive a credit to the value of the room hire fee paid

  • Cancellations made within 14 days of your booking date will result in the room hire/ booking fee being retained as a cancellation fee. No credit or refund is available.

  • Cancellations made after the invoice has been paid are not eligible for refund or credit.

Change of Date
  • If you change the date of your function with at least 14 days' notice, your room hire fee/ booking fee can be transferred to the new date.

  • If the date change occurs within 14 days’ of your original booking, the room hire fee/ booking fee will be retained as a cancellation fee, and a new booking fee will apply.

Reduction in Guest Numbers
  • No refunds are available for a reduction in the number of guests after the final balance has been paid. 

  • If the number of guests decreases up to 72 hours before your function, a credit voucher may be issued for the value of the High Tea for any guests no longer attending.

  • If the changes are within 72 hours of your function you will be given  the following options:

    • Food served at your function

    • Boxed High Tea to take away

Increase in Guest Numbers
  • Guest numbers can be increased up to 72 hours before your event, subject to availability.

  • Additional guests must be paid in full to confirm their place.

Payments & Refunds

  • The full invoice balance is due by the Monday before your event unless otherwise stated.

  • No refunds are available unless required by law

Session Times

  • Please ensure your group arrives and departs within the allocated session time outlined on your booking confirmation. 

  • Penalty fees may apply if your function exceeds the booked duration.

Decorations

  • You may decorate your function room, provided no damage is caused.

  • Confetti is not permitted.

  • All decorations must be removed at the conclusion of your session.

Marketing & Promotional Content

  • Mary Eats Cake may capture photos or videos within our venues for use in marketing materials, including social media, website content, and print.

  • By attending our venue, you acknowledge and consent to this content being captured and used.

  • If you or your guests prefer not to be photographed or filmed, please:

    • Advise our team on the day, or

    • Contact us in writing before your booking.

Changes to Terms & Conditions

  • Mary Eats Cake reserves the right to modify or update these Terms & Conditions at any time. Any changes will be communicated to existing bookings where applicable.

 

 

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